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Popular Crypto & Stock Trading App Drops Service During Major Volatility

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Written by
Rick D.

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Edited by
Kyle Baird

10 March 2020 08:32 UTC
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The popular cryptocurrency and stock trading application Robinhood went offline today for the second time in less than a week. The service is now live again, but it’s clear that it remains poorly equipped to deal with huge swells of demand for its services.

As BeInCrypto reported earlier today, global markets are reeling following the collapse of an agreement between OPEC and Russia to support crude oil prices. Saudi Arabia kicked off a price war late last night that not only saw the price of crude oil plummet by around 30 percent per barrel but also take a dramatic toll on many other markets – including cryptocurrency.

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Robinhood Down Again as Markets Plunge

According to updates from its official Twitter account, Robinhood paused trading again earlier today. The popular cryptocurrency and traditional asset trading application gave scant reasoning for the downtime on this occasion.

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The pause in services coincided with huge volatility on Wall Street and elsewhere. It seems probable that the vast moves in stock prices witnessed today attracted huge numbers of traders to use the service, which may have overloaded it again.

All services were down for more than an hour in total. It has since been “partially restored.” At the time of writing, some of Robinhood’s features remain offline.

Robinhood Goes Down on Another Huge Day of Trading

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As mentioned, today is the second time in less than a week that such outages have plagued Robinhood and its users. As BeInCrypto reported last week, the popular application was actually impacted for two days straight during a period of heightened trading last Monday.

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The previous downtime was linked to a surge in the application’s usage. Traders were left at a disadvantage after being unable to access the service for more than 16 hours on Monday, March 2 and for a further 4.5 hours the following day.

Leaving their users unable to trade and potentially take advantage of the rapidly changing market conditions, Robinhood felt it prudent to reimburse those impacted. They gifted a select number of users a very small discount to paid services.

The $15 total “compensation” left many aggrieved, particularly given that the firm itself is valued at $7.6 billion. The company is yet to confirm if it will compensate users for today’s untimely outage too.

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